Legal
Privacy Policy
Last updated: May 2026
This Privacy Policy describes how Eleos Care ("we," "us," or "our") collects, uses, and protects information provided through the Eleos pastoral care platform at eleos.care.
Information We Collect
We collect information you provide directly, including:
- Name and contact information (email address, phone number)
- Prayer requests and pastoral care notes
- Small group membership and participation records
- Pastoral visit logs and care history
We may also collect limited technical information such as browser type and pages visited to help us operate and improve the platform.
How We Use Your Information
We use collected information to:
- Provide pastoral care and follow-up to church community members
- Coordinate prayer request responses among ministry staff
- Send SMS notifications and prayer updates when you have opted in
- Maintain records to support ongoing pastoral relationships
SMS Messaging Disclosures
Mobile number privacy: Mobile phone numbers and SMS opt-in data will not be shared with third parties or affiliates for their marketing purposes. Your phone number is used solely to send you pastoral care notifications and prayer updates from Eleos Care.
Message frequency: Message frequency varies. You may receive occasional prayer updates, care check-ins, or urgent pastoral notifications based on activity in our community. You will not receive unsolicited promotional messages.
Message and data rates may apply.
How to Opt Out of SMS
To stop receiving SMS messages at any time, reply STOP to any message you
receive from us. You may also reply HELP for support information. You can
contact us directly at the address below to be removed from SMS communications.
Information Sharing
We do not sell, rent, or trade personal information to third parties. Information may be accessed by authorized ministry staff (pastors, leaders, and administrators) to provide pastoral care. We may disclose information if required by law or to protect the safety of community members.
Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. Access to personal information is limited to authorized ministry staff on a need-to-know basis.
Contact Us
For questions about this Privacy Policy, to exercise your data rights, or to request removal of your information, contact us at:
Eleos Care
Email: privacy@eleos.care
Website: eleos.care